ABOUT THE POLICY
At Zen Fusion Tech, the privacy of our clients is our top
priority and we respect it as our own. Though we collect
information from our clients, it is only used to make
improvements in our customer services. Our company acknowledges
that the maintenance and use of our clients’ information is
our responsibility. We DO NOT rent or sell the information that
our clients provide us online.
This policy describes how the
personal information of our client collected by us is used, why
we collect it, and how we use it. It is within our policy that we
describe the choices you can make about how we can collect and
use your information.
PERSONAL INFORMATION COLLECTED
The information collected by Zen Fusion Tech includes the
client’s name, e-mail, mailing address and phone number.
These are pieces of information that the client provides us while
ordering or while saving the information with our company. We may
also use the email addresses or mailing addresses which we
receive through our mailing system such as our Contact Us Form
for responding to comments, queries etc.
Our company also
maintains records of the items, which have interested our clients
in the past, as well as the client’s purchases online.
USE OF COLLECTED DATA
The information collected is used in many diversified methods.
Our company uses the information saved by our clients to process
their order. We also send them e-mails to confirm the order and
our customer services may also contact them via phone, mailing
address or e-mail if our company has other queries regarding the
order placed.
As a client, one might also receive updates
regarding our site and services which may include a newsletter
and information on promotions. In addition, we may also use the
information about your interests and purchases to help our
company improve our site design and the client’s purchasing
experience.
NEWSLETTER OPT-OUT
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at Or calling us at (224) 230-4644.
SOCIAL MEDIA (FEATURES) AND WIDGETS
Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it
3RD PARTY SHARING
Personal information will NOT be released to third parties
unless as described in this policy. There are no circumstances
under which we sell personal information to third
parties.
We use credit card processing companies to bill you
for services. These companies do not retain, share, store or use
personally identifiable information for any other purposes. We
also use Live Person to provide live customer support chat on our
website. These companies are authorized to use your personal
information only as necessary to provide these services to
us.
SECURITY OF PERSONAL INFORMATION
The information of our clients is secure, as it is protected
during transmission by the use of the Secure Sockets Layer (SSL)
Software which encrypts the information the client puts
in.
We follow generally accepted industry standards to
protect the personal information submitted to us, both during
transmission and once we receive it. No method of transmission
over the Internet, or method of electronic storage, is 100%
secure, however. Therefore, while we strive to use commercially
acceptable means to protect your personal information, we cannot
guarantee its absolute security.
ACCESS OF REGISTERED ACCOUNTS
The client can access their registered accounts by signing in on our homepage. Once signed in, the client has access to their previous lists and information that they have already submitted to the site. The users are able to update their information once they have logged in to their accounts by clicking My Account.
CHANGING & DELETING/UNSUBSCRIBING ACCOUNTS
The client has to send in an email to request the cancellation
of subscription or request to have their personal information
deleted. This shall prevent the user from receiving e-mails
communication relating to any online order they might have placed
at the site.
We will retain your information for as long as
your account is active or as needed to provide you services.
Please contact us if you wish to cancel your account or request
that we no longer use your information to provide you services.
We will retain and use your information as necessary to comply
with our legal obligations, resolve disputes, and enforce our
agreements.
COOKIES AND THEIR USE
Cookies are alphanumeric identifiers that are transferred to
the clients’ hard drives through their Web browsers. This
enables our systems to recognize the clients’ browsers and
storage of items in their Shopping Carts during visits.
The
Help portion of the toolbar on most browsers will be more helpful
in explaining how to prevent the browser from accepting new
cookies, how to have the browser notify the user when a new
cookie is received, or how to disable cookies altogether.
However, cookies allow you to take full advantage of the top
features at our site, and our company’s personal
recommendation is that the client leaves them to be
accepted.
Second, we keep track of your IP address to help
diagnose problems with our server and to administer our Web site.
Your IP address is also used to gather broad demographic
information about you, such as your location and your Internet
service provider. We may also collect combined information on how
our users are utilizing the site. This might include information
regarding traffic patterns through the site and search queries.
No IP address/log file information is tied to Personally
Identifiable Information (PII).
Third, we log browser types,
access times, URLs from which visitors came to our site and URLs
viewed by visitors while on our site. Except as otherwise stated
in this Privacy Policy, we do not provide this information to
third parties, except in combined form.
The use of cookies
by our partners, affiliates, tracking utility company, service
providers is not covered by our privacy statement. We do not have
access or control over these cookies. Our partners, affiliates,
tracking utility company, service providers use session ID
cookies to make it easier for you to navigate our site.
CLEAR GIFS (WEB BEACONS/WEB BUGS)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
TESTIMONIALS
With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us.
LINKS TO OTHER WEB SITES
Our Site includes links to other Web sites whose privacy practices may differ from those of ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
NOTIFICATION OF THE CHANGES IN PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage before the change takes effect.
LEGAL DISCLAIMER
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
QUESTIONS
If you have any questions regarding our Privacy Policy or our use of your information, call our toll free number (224) 230-4644) or email us on info@zenfusiontech.com